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Industry Leading Warranty |
SPEEDY WHEELS PREMIUM WARRANTY
PASSENGER / RS AND 4WD WHEELS AND ACCESSORIES
Please read Warranty particulars carefully, particularly the
requirements regarding Proof of Purchase, Regular
Maintenance and Claim Inspection Procedure.
LIFETIME STRUCTURAL WARRANTY
All Passenger RS, Passenger and 4WD Speedy Wheels
distributed by Speedy Corporation Pty. Limited (“Speedy”)
are manufactured in accordance with and tested to conform to
internationally accredited standards and as such, are
covered by a Lifetime Structural Warranty to the original
end-user against manufacturing faults or defects in the
structural body of the product.
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The Lifetime Structural Warranty does not cover structural
failure from abnormal wear and tear, overloading or exceeding
the wheel’s stated load capacity, pairing with tyres of a higher
load capacity than the wheel, over/under tyre inflation, wheels
which have been repaired or machined other than by Speedy or the
original manufacturer, incorrect torquing and use of wheel nuts
or bolts other than Speedy Wheels brand, owners negligence or
abuse, impact damage from being driven upon pot holed road
surfaces, or over road surface hazards and any wheel used for
motorsport purposes.
The Lifetime Structural Warranty provides free replacement to
the original end-user.
FIVE YEAR PRO-RATA WARRANTY ON FINISH
The Five Year Pro Rata Warranty on finish for wheels and
accessories warrants against faults, defects or degradation to
the product’s surface finish and is contingent upon the original
end-user’s proper care and regular maintenance of the product.
The Five Year Pro-Rata Warranty on Finish will be deemed void if
chemical or abrasive cleaners are applied to the product, if
cleaned with a commercial type high pressure water hose and or
if the vehicle has been driven through acidic road wash or
exposed to salt water conditions. Wheels which have been
repainted are also void of warranty in regard to finish.
The Five Year Pro Rata Warranty provides free replacement to the
original end-user for a period of twenty four months from the
initial date of purchase. The remaining thirty six month
warranty period will be subject to a compounding replacement
charge, calculated in twenty five percent increments and levied
each subsequent year, based upon the original purchase price of
the goods.
AUSTRALIAN CONSUMER LAW
The goods come with guarantees that cannot be excluded under the
Australian Consumer Law. You are entitled to a replacement or
refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to
have the Goods repaired or replaced if the Goods fail to be of
acceptable quality and the failure does not amount to a major
failure.
For the purpose of the above statement, ‘You’ means the original
end-user of the products and ‘goods’ means the products referred
to in this Premium Warranty.
The benefits to the original end-user given by these warranties
are in addition to other rights and remedies of the original
end-user under a law in relation to the goods or services to
which these warranties relate.”
REGULAR MAINTENANCE
We recommend polishing the wheels at the time of purchase with a
quality automotive wax to aid with future cleaning. Pay
particular attention to the inside area of the rim where brake
dust tends to accumulate. Cleaning with warm soapy water on a
weekly basis and re-waxing once monthly will ensure that the
quality finish unique to all Speedy wheels and accessories, is
maintained indefinitely.
SPEEDY WHEELS SPARE PARTS AND REPAIRS POLICY
Spare Parts for our products may not be available after one (1)
year from the date the range or product is superseded.
Facilities for the repair of the products will not be available.
CLAIM INSPECTION PROCEDURE
Original end-users who suspect that a wheel may be faulty, must
have a copy of their purchase invoice as Proof of Purchase and
should contact a certified Speedy Wheels dealer for an initial
warranty inspection. To locate your nearest Speedy Wheels
dealer, go to the Speedy Wheels website
www.speedywheels.com.au
and click upon the “Dealer Locator” icon and follow the prompts.
Or alternatively, contact our Technical Services Manager – Mr.
Geoff Medbury by phoning (02) 9833 5000 or by email to
geoff@speedywheels.com.au Digital images of the claim good/s
can be sent to this email address, by the end-user or dealer for
direct assessment and improved response lead time.
If the goods appear to be a warrantable claim following an
initial inspection by the dealer, or from digital images sent to
the Technical Services Manager, then the goods should be sent to
Speedy for a final inspection as per the Claim Return Procedure.
Speedy’s technical personnel shall be the sole arbiters in
assessing warranty claims. No other representation will be
binding on the Company.
CLAIM RETURN PROCEDURE
A return authority must be requested and supplied prior to
return, in order for the goods to be identified and tracked
during and following, the return process. Return authority
authorizations are issued by the company’s Operations Manager –
Mr. Steve Morling, who can be contacted by phoning (02) 9833
5055 or by email to
steve@speedywheels.com.au
Only those goods carrying a return authority number will be
accepted for receipt by Speedy. No claim for goods returned will
be accepted, if at the request of Speedy, the purchaser cannot
supply Proof of Delivery confirming receipt by Speedy.
CLAIM RETURN ADDRESS
Attention – Technical Services Manager
SPEEDY CORPORATION PTY. LIMITED
ABN 65 084 819 661
5 – 9 Anne Street,
ST MARYS NSW 2760 Australia
Claims which do not qualify for Warranty after final inspection
will be returned. In any event, forward and return freight shall
always be at the owner’s expense in all Warranty situations,
unless specific arrangements have been pre-approved by Speedy in
writing.
To the extent permitted by law, no warranties other than those
contained above are offered by the Company in respect of it’s
Speedy Wheels range of Passenger/RS and 4WD wheels and
accessories.
Acceptance of the product by the original end-user at the point
of sale, is acceptance that the product has been supplied in
good order and condition prior to being driven upon. |
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